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YOUR DATA MATTERS

fabjer Privacy Policy: How We Handle Your Information

At fabjer, your account data belongs to you — we collect only what is needed to run your wallet, process transactions through bKash, Nagad, Rocket, and Bank Transfer, and keep your account secure. This policy sets out exactly what we collect, why we collect it, and what choices you have. Access and eligibility depend on your local law and eligible regions.

  • Account Data Protection
  • Local Payment Privacy
  • Your Rights Explained
  • Bangladesh-Focused Policy
POLICY POSTURE

What This Privacy Policy Covers

This policy applies to every interaction you have with fabjer — from the moment you open an account to each session you spend in the lobby. We collect the information you provide during registration, the payment details you submit when using bKash, Nagad, Rocket, or Bank Transfer, and the technical data your device sends when you connect to our platform. We use this data to verify your identity, process your deposits and withdrawals, and maintain the security of your account wallet. We do not sell your personal data to third parties. Data shared with payment processors — including bKash, Nagad, and Rocket — is limited to what those services require to complete your transaction. We retain account records for as long as your account remains active and for the period required under applicable law. If you close your account, we will handle your remaining data in line with our retention schedule. Availability of this service depends on your local law and eligible regions. Where local regulations impose additional requirements, those requirements take precedence over this policy.

  • bKash Transactions

    Payment data submitted through bKash is passed only to bKash for processing. We store a transaction reference on your account record but do not retain your full bKash credentials on our servers.

  • Nagad Transfers

    Nagad payment details are handled under the same principle — only the reference and amount are logged against your fabjer account. Your Nagad PIN and wallet credentials stay between you and Nagad.

  • Rocket Payments

    Rocket transaction data follows the same limited-sharing approach. We record the outcome and reference number so your account wallet reflects the correct balance after each transfer.

  • Bank Transfer Records

    For Bank Transfer deposits, we log the amount, date, and reference provided by your bank. This record is visible in your account transaction history and is used only for reconciliation and support queries.

POLICY SCOPE

Where This Policy Applies and What It Covers

Not every part of your online activity falls under this policy. Understanding the boundaries helps you know exactly what fabjer is responsible for and where other parties' own policies apply. The four areas below draw that line clearly.

  • Account Access

    This policy fully covers data collected when you log in, update your profile, or change your account settings on fabjer. Every field you fill in on our platform is governed here.

  • Transactions

    Deposits and withdrawals processed through bKash, Nagad, Rocket, or Bank Transfer are covered up to the point they leave our system. Once data reaches the payment provider, that provider's own policy applies.

  • Site Content

    Your browsing behaviour within the fabjer lobby — which game categories you open, how long you spend on a page — is collected as session data under this policy and used only for platform improvement.

  • Third-Party Services

    Links or integrations that take you outside fabjer — including payment apps and any external verification services — are not covered here. Review those providers' policies separately before sharing data with them.

YOUR ACCOUNT RIGHTS

Practical Steps to Manage Your Data

You have real, actionable choices over the data fabjer holds about you. You can review the personal information on your account at any time by opening the account settings page and checking the profile section — the fields shown there reflect exactly what we hold. If any detail is wrong, you can correct it directly in those fields or raise a request through our support channel and we will update the record. You can ask us what data we hold beyond what is visible in your account, and we will respond through the contact route you used to ask. If you want to close your account and request deletion of your data, submit that request in writing to our support team. We will confirm receipt and handle it in line with our retention obligations. Where local law gives you additional rights over your data, those rights apply and you can exercise them through the same support route.

  • Review Your Records

    Open the account settings page to see the personal details, contact information, and payment references we hold. What you see there is the live record — no hidden fields exist beyond what is shown.

  • Correct Account Details

    Edit your profile fields directly in account settings for most changes. For fields you cannot edit yourself — such as your registered mobile number — contact support with the correction and we will process it.

  • Raise a Data Question

    Send your question through the support contact route. State clearly what data you are asking about and we will respond with the information we hold or explain why a particular record cannot be shared.

  • Request Account Closure

    Submit a written closure and deletion request to our support team. We will acknowledge it, process the closure, and handle remaining data according to our retention schedule and applicable law.

CONTACT OUR TEAM

How to Reach Us About This Policy

If you have a question about this policy, want to exercise a data right, or need to report a concern, use the contact routes below. We handle privacy queries through the same support channels available to all account holders. Response times depend on query volume; we aim to acknowledge every request promptly.

  • Live Chat Support

    Open the live chat widget from any page on fabjer to reach our support team directly. Use this route for urgent account or data queries.

  • Email Support

    Send a written privacy request or data query to our published support email address, found in the Contact section of the site. Written requests create a clear record for both sides.

  • Account Help Centre

    The Help Centre on fabjer covers common account and policy questions. Check there first — many data and privacy questions are answered without needing to contact the team directly.

HOW WE PROTECT DATA

Data Handling, Cookies, and Account Security

We take a straightforward approach to data security: collect less, share less, and keep what we do hold behind standard access controls. Your account is protected by password authentication, and we recommend you use a strong, unique password and avoid sharing your login details. Session cookies are used to keep you signed in during your visit and to remember your lobby preferences — you can manage cookie settings through your browser. We do not use cookies to track you across other websites. Data is retained for as long as your account is active and for the period required by applicable law after closure. To request a change to how we handle your data, contact our support team through the routes listed on this page.

  • Data Collection

    We collect only what is needed: registration details, transaction references for bKash, Nagad, Rocket, and Bank Transfer, and session data. No unnecessary data is gathered and no data is sold to advertisers.

  • Cookie Use

    Session and preference cookies keep your lobby experience consistent across pages. No cross-site tracking cookies are used. Adjust cookie behaviour in your browser settings at any time.

  • Account Security

    Password protection and standard access controls secure your account. If you suspect unauthorised access, change your password immediately and contact support through the live chat or email route.

  • Retention and Deletion

    Active account data is held while your account is open. After closure, data is retained only as long as required by law, then deleted or anonymised in line with our retention schedule.

PRIVACY QUESTIONS

Common Questions About This Privacy Policy

The questions below cover what our account holders ask most often about data, privacy, and their rights on fabjer.

What personal data does fabjer collect when I open an account?

We collect the details you enter during registration — name, contact information, and the payment method details you provide when using bKash, Nagad, Rocket, or Bank Transfer. We also collect session data your device sends when you connect to the platform.

Does fabjer share my data with third parties?

We share payment data only with the payment processor you choose — bKash, Nagad, Rocket, or your bank — and only to the extent needed to complete your transaction. We do not sell personal data to advertisers or unrelated third parties.

How can I see what data fabjer holds about me?

Open your account settings page to view the personal details and transaction references we hold. For data not visible there, contact our support team in writing and we will provide the information or explain any restriction that applies.

Can I correct wrong information on my account?

Yes. Most fields can be edited directly in account settings. For fields that cannot be changed there — such as your registered mobile number — contact support with the correct details and we will update the record after verifying your identity.

How do I request deletion of my account data?

Submit a written closure and deletion request through our support email or live chat. We will acknowledge the request, close the account, and handle remaining data according to our retention schedule and the requirements of applicable law.

Does this policy apply if I access fabjer from outside Bangladesh?

Access and eligibility depend on your local law and eligible region. If you access fabjer from a jurisdiction where the service is not available, this policy still governs the data we hold, but we cannot guarantee service availability or compliance with every local regulation.